Nexus Auto Transport Reviews

Karthikeyan R.

One of my friends who recently moved from MN to NJ just like me, suggested Nexus for its wonderful service and that saved me from spend time in exploring options. These guys are thorough professionals and their website is pretty user friendly in giving you estimate based on the type of carrier you choose and the level of service. I worked with Mario who was an amazing guy and set up the pick up in a hassle free manner. I was scheduled for a pickup on Friday July 19th after paying an advance.
The driver Ivan informed me in advance that he was going to come in the evening and not in the afternoon as planned. I was worried if this would affect my delivery timing but boy was I wrong. Ivan and one more guy showed with a large truck and inspected every detail of my car before they loaded it up. I was thoroughly impressed with the way they handled my car with so much car.
My car was only scheduled to be arriving before 25th but they delivered it on 21st itself which was awesome as we had landed in NJ on 21st morning only. The car was delivered in the same condition with not even a bit of scratch and I handed over the balance amount on cash. I later reached out to their customer support to provide me a final invoice for claims purpose and was asked to email. I got my receipt first thing in the morning. If you are reading this review to decide between this company and any other transport, look no further!

Jeffery Herb

Had the chance to work with Mario for a transport from rural Wyoming to California. Mario followed up quickly with all correspondence, and had the driver arrive even a day earlier than expected. Rates were fantastic and the entire process was easy. Would recommend and use again.

Karen Hemphill

I called several auto transport companies to move my vehicle from MN to MS. I had read the reviews online and was a little concerned with what I read, but decided to go with Nexus Auto Transport as every person I spoke with on the phone was polite, professional and reassured me that they would get the job done efficiently and professionally. They did not disappoint. It was a job done to 110% satisfaction. I cannot say enough good things about their service and the person they chose to transport my vehicle. I would not hesitate to use them again. They had the best price and the best service. My vehicle left my hands and was where it was supposed to be unharmed and in perfect condition within 48 hours. It was moved over 1000 miles. That’s amazing. The truck was also enclosed which was never promised to me, but was a nice added benefit. The driver kept both me and the intended recipient informed of his whereabouts and was spot on with his pickup and delivery times. I wouldn’t even bother calling anyone else. Nexus knows the routes and the truckers and will transport your vehicle as promised and even better. It is rare to find a company that does more than they promise, but Nexus did in my opinion. Thank you.

Alicia Gittens

I wrote a review on Yelp, and decided to also include Google for those that have a preference; because I was extremely skeptical about using Nexus because of the reviews. But after the initial contact with Mario, I decided to give it a try. His assurance of delivery, price comparison, and customer service, won our trust. Mario was in another state, and our point of contact, which was a woman ( I was surprised! But also realized she has to make a living too!) was in the state from which our vehicle was being picked-up. After our initial deposit, we waited for contact from our driver. She contacted us before pick-up, at the point of pick-up, and in transition to the delivery point. In addition, she didn’t have a problem with changing the delivery point in mid-travel (as it wasn’t too far from the initial drop off). Thirty minutes from arrival, she called to let us know she would soon arrive. When she pulled up with this “Big Black Tinted” Haas of a truck with a trailer hitch attached, I was proud, and I IMPRESSED!! We paid the remaining balance, she forwarded the receipt, and delivery was complete! It couldn’t have gone any smoother! The next day we received a call from Mario to make sure all went well, I assured him it did, and we would not hesitate to use Nexus in the future. I was so glad we didn’t get scammed, or fall vulnerable to those who look to take advantage of people who are just trying to get a job done!

Bertha Little

Worked with us to get the best price for the transport. Stayed in touch during the entire process. I would work with them again and highly recommend them.

Nathan D.

Jacob was very helpful in moving my car from Alabama to Chicago. The price quoted was the best price out of any company (broker)! I understand how this industry works so the communication between “booking” and “assignment” to a truck is lacking, but understood. Thanks again Nexus!

Cynthia T.

Nexus from start to finish gave great customer service. The guys that picked up my car where caring with my care and helpful with all the questions I kept asking. They delivered my car when they said they would…which made me very happy because of my work situation. I would recommend this company to anyone looking to send the vehicle cross country.

Ruben D.

Nexus Trans, Great service, delivered as promised. They give you comfort because the $175 deposit is full refundable. They take all major credit cards, specifically AMEX which protects the consumer. Be skeptical of transportation company that only accept Visa and MC. Most likely they have burned consumers and AMEX has refunded the consumers on their disputes.

Leonid V.

I had to move my SUV from IL to AZ and went on one of those website that provided you with a few dozen quotes – was immediately inundated with emails and phone calls from every company known to man. I ignored the phone calls/voice mails and went off of the emails. Nexus price wasn’t the lowest, but unlike the others they were flexible with allowing me to ship my car with some boxes of things in the back. I was even able to pay a little extra to increase the weight limit there.
I was relatively flexible on shipment dates so got a discount for giving them a window of 5 possible days. They arranged for pickup on the earliest day in my window. My only “problem” was that the shipment would have actually been 2 days faster than the minimum I was initially quoted, so the car might have arrived before I did. No big deal, I called Nexus and they let me pick a different delivery date for no extra fee.
The guy showed up at my front door about an hour after the initial time I was given, but it’s understandable given Chicago traffic. Delivery was done at ~730am on the day it was supposed to happen. Car arrived exactly as it should have, just a bit dusty. Painless.

Lis B.

I believe I got Nexus contact info from a website affiliated with I received literally dozens of calls from transport companies trying to get our business and Nexus was not the cheapest initially. However, Charlie called me and we discussed my goals for timing and costs and he got me a revised estimate which was the best of the all the rest. He did exactly as he promised and got the vehicle picked up on short notice and gave me the contact info for the shipper. I called shipper directly and confirmed the info he had was the same as I was told. Shipper communicated as promised as well and delivered the car on time to my preferred location in perfect condition. Paid the remaining amount and got email receipt that It was paid in full while standing there. Great experience all around and I would trust Charlie to book me for the next transport need. Nice surprise after hearing all the horror stories from the competition!

Dinesh Babu

I used nexus for moving my car from Texas to New Jersey. It was a very good service and William was very helpful during the entire event. I had to change my source address also after booking and still they were able to appoint moving in time.

Scott Landry

I had to move my daughter’s car from South Dakota to Virginia, from my home in Louisiana…they handled it with absolutely zero problems! Their communication was superb and I was informed every step of the way. Bonuses: the car arrived a day earlier than I expected AND their quote was more than competitive with other shippers. I could not be more pleased with their service and would highly recommend them. A+

Barbara Snyder

I have shipped a lot of cars over the years and had to play a lot of games. I finally found a company that did what they said for what they quoted and was on time. Nice to deal with professionals.

DJ Hughes

They arranged the shipment of my vehicle I purchased from FL to be transported to me in Tn. It was a seamless process. Brian, and Nicholas were great. These guys will be my first call if I have any transport needs again in the future!

Jack B.

Very professional and detailed oriented. William at Nexus chose a great transporter for our vehicle. First one we have had who went over the vehicle for inspection of any scratches no matter how small…one even turned out to be nothing more than rubbing compound! Very please and highly recommend this company.
Jack B.

Sandy Kitch

Our vehicle was picked up in Pompano Beach, Fl and delivered to Springfield , MA. I cannot say enough good things about this company. They picked up the car when they said… and delivered it within minutes of the time stated. The driver, Marco, was outstanding… He was absolutely very professional. I would definitely use this company again. I hope this review gets to Marco. What a great guy!

Mario DiNello

I have been using Nexus for years. I have used them as my shipping company on no less than 10 vehicles. My last experience was as satisfying as my first. Continue to do the great works Nexus. I’ll continue to use and recommend your services.
Thanks, Mario

Wale Ashogbon

This is a value delivery auto service. They promised and delivered 100%. My cars conditions are perfect upon delivery. They picked up in Chicago Illinois and delivered within 40 hours to Parkersburg, WV. I rate the services and satisfaction 10/10.

Mirah K.

I had to send a Honda Civic from California to Illinois and called on a Thursday, and the car got there on Monday.
The process was very smooth, but just be sure to clarify where the car will be dropped off because I was under the impression it was door to door, but it turned out the drop off was at a location about 10 min away. I would definitely work with them again if I need to transport my car.

Meg R.

Loved using this company for my move! They came to my apartment, picked up my car, and shipped it to California. The driver was responsive over text for arranging the drop off date and it was all very efficient. Thank you for making my move as easy as possible.

Missy W.

Great experience ! Easy to set up and great customer service. Driver was very nice and professional during pick up and drop off. Great price! Would absolutely recommend this company

John C.

I contracted Nexus to transport a vehicle from Massachusetts to California and was very pleased overall with the service I received.
Alex was very helpful throughout the process and was able to answer all of my questions quickly. Jack also stepped up to ensure I was happy with everything once the car had been delivered.
As you may know, the transport business is full of companies who will promise a low fare and/or specific delivery date just to get your money, and then change everything, ask for more money or deliver your car late. Nexus’ price was as-quoted, the car was delivered ahead of schedule, and there were no changes whatsoever from beginning to end.
fast, professional and priced competitively, thanks Nexus!

Helen D.

Their estimate was affordable. I had tight restrictions on pickup dates and they quickly found me a driver to get my car moved to my new home. The driver arrived the earliest day promised and was very friendly to my mother who handed them the keys to my car.
After only a couple days the driver called me and told me he was going to be able to deliver my car a day early to me! I swung by the truck stop and picked my car up in perfect condition. I’d definitely use them again.